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Relationship between the Benefit of Inconvenience and Emotions in a Sightseeing Experiment: An ANOVA and Correlation Analysis

KOTARO ITATSU, Hiroshi Kawakami

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Abstract

This study examines the “benefit of inconvenience” in tourism through an experiment conducted in Nijo, Kyoto. Participants used two intentionally inconvenient tools: “Blur Navigation,” which gradually obscures walked paths and lacks search functions, and an “Unfriendly Camera,” which requires entering the reason and location for each photo and has a three-second delay in capturing. Emotional changes were measured before and after the tour using PANAS and POMS2, and Scenery memory was assessed with a post-tour quiz. Results showed that positive emotions such as “Enthusiastic,” “Excited,” and “Proud,” as well as negative emotions like “Ashamed” and “Nervous,” were significantly correlated with higher memory scores. Questionnaire responses indicated that the obscuring of paths and lack of search functions encouraged active route selection and attention to surroundings, while the camera delay promoted intentional photography but some- times caused missed opportunities. These findings support that moderate inconvenience can enhance engagement, emotional richness, and memory retention in tourism experiences.

Index terms

Human Factors Human-robot Interaction / Collaboration Entertainment and Educational Systems